How to Record a Sale on Credit on Desktop
Steps to Record a Credit Sale
Step 1: From the homepage, click Record Sales.
Step 2: Select the items or products the customer wants to purchase.
-
As you select items, they will appear in the cart on the side of your screen.
-
Adjust quantities by tapping on the product multiple times or using the quantity controls in the cart.
Step 3: Once all products are added, click Proceed to Checkout.
Step 4: Select the payment method (Cash, POS, Transfer, or Multiple Payment).
Step 5: Since this is a credit sale, click Sell on Credit.
Step 6: Attach a customer:
-
Search and select an existing customer, or
-
Click Add New Customer if it’s a first-time buyer.
Step 7: Enter credit details: -
Total credit amount
-
Due date for repayment
-
(Optional) Customer deposit, if part of the amount is paid upfront.
Step 8: Confirm all details and click Save.
Step 9: Click Checkout to finalize.
Receipts for credit sales are automatically saved as PDFs.
Troubleshooting
1. I can’t see the “Sell on Credit” option at checkout.
-
Ensure you are on the Checkout Page.
-
If still missing, refresh the page or update the app.
2. I’m unable to attach a customer for credit sales.
-
Verify that the customer is already added in your database.
-
If it’s a new customer, use the Add New Customer option before proceeding.
3. The credit amount is not saving.
-
Double-check that you entered the due date and credit amount. Both are required fields.
-
Try re-entering the details and clicking Save again.
4. Receipt not found after a credit sale.
-
Go to Sales > Sales Records. All receipts are stored there, even if they were not printed.
FAQs
Q1: Do I need to attach a customer for credit sales?
Yes. Credit sales must be tied to a customer profile so repayment can be tracked.
Q2: Can a customer pay part of the amount upfront?
Yes. You can record a deposit when setting up the credit sale.
Q3: Where can I track outstanding credit sales?
Go to Sales > Sales Records or Sales Overview. You can filter sales by “Credit Sales.”
Q4: Can I edit a credit sale later if the customer makes partial payments?
No, but you can record additional payments separately and link them to the customer.
Q5: What happens if a customer doesn’t repay on the due date?
The system will still keep the record open as unpaid credit until you update it with a repayment.
Q6: Will receipts for credit sales still print?
Yes, if a printer is connected. If not, receipts are saved automatically as PDFs.