How to Import Products on Desktop
Importing products helps you quickly upload multiple items into your inventory at once, instead of adding them manually one by one. This is especially useful if you’re moving from another system or setting up your store for the first time.
Steps to Import Products
Step 1: Go to the Dashboard
Step 2: Click on Products
Step 3: Click on Manage Products
Step 4: Click on Import Products
Step 5: Click on Choose File to select the file you want to upload (must be in CSV format)
Step 6: Click on Add to proceed
Step 7: Map your CSV fields to system fields, including:
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Product name
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Product description
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Cost/purchase price
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Product selling price
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Quantity
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Expiry date
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Barcode number
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Inventory category name
Step 8: Click on Upload to finish
FAQs
Q: What file format is supported for importing products?
Only CSV files are supported.
Q: Will importing overwrite my existing products?
No, imports only add new products. To update existing products, edit them directly in the product list.
Troubleshooting
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Issue: My file won’t upload.
Solution: Ensure the file is saved as a CSV (.csv) and not Excel (.xls/.xlsx). -
Issue: Some products didn’t import.
Solution: Double-check that all required fields (name, price, quantity) are filled correctly in the CSV file. -
Issue: Data looks mismatched after import.
Solution: Make sure you correctly mapped each CSV column to the correct system field during the import process.