How to Use Product Transfer (On Mobile)
The Product Transfer feature lets you move products from one shop or branch to another. This helps you balance stock across multiple locations easily.
Step 1: Go to homepage
Look at the bottom navigation bar.
Step 2: Tap on More
This is the last icon on the navigation bar.
Step 3: Tap on My Business Settings
Step 4: Tap on Product Transfer
Step 5: Select the product you want to transfer
Step 6: Select the shop to transfer the product to
Step 7: Tap on Preview
This shows you the transfer details before confirming.
Step 8: Tap on Confirm Transfer
Your transfer will be initiated.
👉 Note: Transfers may show as Pending until approved. All approved transfers appear in the Completed section.
💡 Tips
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Double-check the destination shop before confirming transfers.
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Review the preview carefully to avoid mistakes.
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Use transfers to balance stock between busy and quiet branches.
❓ FAQs
Q: Why is my transfer showing as pending?
A: Pending means it hasn’t been approved yet. Once approved, it moves to Completed.
Q: Can I cancel a transfer?
A: Pending transfers can be canceled, but completed ones cannot.
Q: Can I transfer multiple products at once?
A: Yes, you can select multiple products before confirming.
🔧 Troubleshooting
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Transfer not showing in Completed
→ Check if it is still pending. If stuck, refresh the app. -
Shop not showing in list
→ Ensure the shop is linked to your account and active.