How to Record Sales on Mobile

Timart Business lets you record sales in three ways on mobile: from the Dashboard, the Sales page (Quick Actions), or the Navigation bar. Each method is fully described below so any team member can follow it independently.

Method 1 From the Dashboard

Open the Timart Business app. You will land on the Dashboard.
Tap Record Sales at the top of the page.
Select the products the customer wants to purchase:

Tap a product once to add it.
Tap repeatedly to increase quantity.
Tap the barcode scanner icon at the top of the page to scan items.
Use the search bar or browse by category to find items.

Tap on "Tap Here to Go to Cart" and review all selected items.
Tap Go to Payment and choose a payment method: Cash, POS, Transfer, or Multiple Methods. For a credit sale, tap "Tap Here to Sell on Credit" before proceeding.
(Optional) Add sale details: discount, surplus, tax, or comments. To change the sale date, tap Change on the payment screen.
Tap Pay to complete the sale.

Method 2 From the Sales Page (Quick Actions)

Open the Timart Business app. You will land on the Dashboard.
Tap Sales on the Quick Actions to open the Sales page.
Tap Record Sales.
Select the products the customer wants to purchase:

Tap a product once to add it.
Tap repeatedly to increase quantity.
Tap the barcode scanner icon to scan items.
Search by name or category if needed.

Tap on " Tap Here to Go to Cart" and review items.
Tap Go to Payment and select the payment method: Cash, POS, Transfer, or Multiple Methods. For a credit sale, tap Tap Here to Sell on Credit before continuing.
(Optional) Add discount, surplus, tax, comments, or change the sale date.
Tap Pay to finish the sale.

Method 3 — From the Navigation Bar (Sales history + Record Sales)

Open the Timart Business app. You will land on the Dashboard.
Tap Sales from the navigation bar. This opens the Sales page where you can view and manage sales history.
Tap Record Sales.
Select the products the customer wants to purchase:

Tap once to add a product.
Tap repeatedly to increase quantity.
Use the barcode scanner to scan items.
Search by category if needed.

Tap on "Tap Here to Go to Cart" and confirm items.
Tap Go to Payment and choose a payment method: Cash, POS, Transfer, or Multiple Methods. For credit sales, tap Tap Here to Sell on Credit before proceeding.
(Optional) Add discount, surplus, tax, or comment; change the sale date if needed.
Tap Pay to complete the transaction.

Troubleshooting

Issue	Possible cause	Suggested fix
Barcode scanner will not scan	Camera permission not granted or camera busy	Allow camera access for Timart in device settings; restart app
Payment method not available at checkout	App out of date or payment method restricted by user role	Update the app; check user role and payment method settings
Sale recorded with the wrong date	Sale date was not changed before payment	Tap Change on the payment screen and set the correct date prior to Pay
Offline sale not syncing	No internet connection	Connect to the internet; sales will auto-sync. If not, go to Settings and force sync
App freezes or sale will not save	Low device memory, cache issue, or outdated app	Clear app cache, free up storage, and update the Timart app

Frequently Asked Questions (FAQs)

Q: Can I split a sale across multiple payment methods?
A: Yes. On the Go to Payment screen select Multiple Methods and allocate amounts to each method.

Q: Can I record sales while offline?
A: Yes. Sales recorded offline will sync automatically when the device reconnects to the internet.

Q: How do I sell on credit and how is it tracked?
A: On the payment screen tap Tap Here to Sell on Credit before finalizing the sale. The sale appears in the Debt Book and can be managed with automatic reminders if configured.

Q: How do I view or print a receipt after a sale?
A: After payment completes, tap View Receipt on the confirmation screen. You can also find the sale in Sales history and open it to view or print the receipt.

Q: Can multiple staff members record sales at the same time?
A: Yes. Timart supports concurrent sales transactions across devices. Ensure each staff member has their own account for accurate tracking and accountability.

Q: How do I refund a sale?
A: Go to Sales > Sales history, select the transaction, then choose Refund (follow on-screen prompts). If your account lacks this option, contact support to enable permissions.

Q: Where are sales recorded for reporting?
A: All sales feed into Reports where you can review daily, weekly, and monthly sales, item performance, and profit metrics.